Privacy Policy

NTMG Lending ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, share, and protect information when you visit ntmglending.com, request a rate quote, apply for a loan, or otherwise interact with NTMG Lending.

Information We Collect

Information You Provide

When you request a quote, submit an application, or contact us, we may collect:

• Name, email address, phone number, and mailing address
• Property address and financial information related to the loan you are seeking
• Estimated credit score range, income, and employment status
• Documents you submit during the loan process (tax returns, bank statements, pay stubs, identification)
• Communications you send to us (chat messages, emails, voicemails)

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address, device type, browser type, and operating system
• Pages visited, time spent on the site, and referring website
• Cookies and similar tracking technologies (see Section 6)

How We Use Your Information

We use your information to:

• Provide rate quotes, process loan applications, and communicate with you about your loan
• Shop our network of 165+ lenders to find you a highly competitive rate
• Verify your identity and prevent fraud
• Comply with legal, regulatory, and licensing requirements
• Improve our website and services
• Send you marketing communications you have opted into (you can unsubscribe at any time)

SMS / Text Messaging

By providing your phone number and opting in via the consent checkbox on our website, you consent to receive text messages from NTMG Lending LLC regarding your mortgage inquiry. These messages may include appointment reminders, follow-up questions from your loan officer, rate updates, and general communications related to your loan application. Some messages may be sent using an automated system or AI-assisted outreach.

Message frequency varies based on the stage of your inquiry. Standard message and data rates may apply. You can reply STOP at any time to unsubscribe from further messages. Reply HELP for assistance, or contact us at (949) 599-8580 or [email protected].

Consenting to SMS communications is not a condition of any loan application, product, or service. You may still complete a mortgage inquiry without opting in to text messaging.

SMS Privacy

Mobile information collected as part of your SMS opt-in — including your phone number and text message content — will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How We Share Your Information

We do not sell your personal information. We may share it with:

• Lenders in our network when you authorize us to shop your loan
• Service providers who help us operate our business (credit reporting agencies, appraisers, title companies, technology vendors)
• Regulators when required by law (state licensing authorities, the CFPB, NMLS)
• Affiliates and business partners involved in your loan transaction

Your Rights and Choices

Depending on your state of residence, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of marketing communications
• Opt out of the sale or sharing of personal information (we do not sell)

To exercise these rights, email [email protected].

Data Security

We use industry-standard security measures including SSL encryption, secure data storage, and access controls to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking

We use cookies and similar technologies to operate our website, remember your preferences, and analyze traffic. You can disable cookies in your browser settings, but some features of the site may not function properly.

Children's Privacy

Our services are not directed to individuals under 18, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision.

Contact Us

For privacy-related questions, contact:

NTMG Lending
Privacy Department
Email: [email protected]
Phone: (949) 599-8580
Co. NMLS #236669